Terms Of Service

Terms of Service

Welcome to Lillygarment. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. The content of our website, including product descriptions, pricing, and promotional materials, is provided for general information purposes only. While we strive to ensure that all information is accurate and up to date, we do not warrant that the content is complete, reliable, or error-free.

You understand that your use of our website and services is at your own risk. We are not liable for any direct or indirect damages arising from the use of our site or the purchase of our products, to the fullest extent permitted by applicable law.

Products and Pricing

All products displayed on our website are subject to availability. We make every effort to present our garments as accurately as possible in terms of colour, fabric texture, and design. However, we cannot guarantee that your screen display will perfectly reflect the actual appearance of the product, as monitor settings may vary.

Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time. In the event of a pricing error on our website, we reserve the right to cancel or refuse any orders placed at the incorrect price, regardless of whether the order has been confirmed or payment has been processed. Should this occur, we will contact you promptly to discuss the matter.

Orders and Acceptance

When you place an order with us, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including but not limited to product unavailability, suspected fraudulent activity, or non-compliance with these terms.

Once we receive your order, we will send you an order confirmation email acknowledging receipt. Please note that this does not constitute acceptance of your order. Acceptance occurs when we dispatch your items and send you a shipping confirmation email.

Payment

All payments are processed through our secure payment gateway. By providing your payment details, you confirm that you are authorised to use the chosen payment method and that the information provided is accurate and complete. We accept the payment methods listed on our Payment Methods page, and all transactions are subject to verification and authorisation.

Shipping and Delivery

We strive to process and dispatch orders within the timeframe indicated on our website and in our shipping confirmations. However, delivery times are estimates and may be affected by factors beyond our control, such as customs clearance, carrier delays, or adverse weather conditions. We are not responsible for any delays once the order has been handed over to the carrier.

Please ensure that the shipping address you provide is complete and accurate. We are not liable for orders that are lost or delayed due to incorrect address information provided by you.

Returns and Exchanges

We hope you love every piece you receive from us. If for any reason you are not entirely satisfied with your purchase, please refer to our Returns and Exchanges policy for detailed instructions. Returns are subject to the terms outlined in that policy, and we kindly ask that you initiate any return request within the designated timeframe.

Intellectual Property

All content on our website, including images, text, graphics, logos, and product designs, is the intellectual property of Lillygarment or our licensors. You may not reproduce, distribute, or use any content from our site without our prior written consent.

User Conduct

When using our website, you agree not to engage in any activity that may disrupt or interfere with the proper functioning of our services. This includes, but is not limited to, transmitting viruses, attempting unauthorised access, or using our site for any unlawful purpose.

Third-Party Links

Our website may contain links to third-party websites for your convenience. These links are provided for informational purposes only, and we do not endorse or assume any responsibility for the content, privacy practices, or terms of service of such external sites. We encourage you to review their policies before engaging with them.

Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

Modifications to These Terms

We reserve the right to update or revise these Terms of Service at any time without prior notice. Any changes will be posted on this page, and your continued use of our website following such changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is registered, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved through negotiation in good faith, and if necessary, through the appropriate legal channels.

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to reach out to us at:

lillygarment@outlook.com

We are always here to clarify and assist.

With appreciation,
The Lillygarment Team